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Frequently Asked Questions

Last updated 5 October 2026

Everything you need to know before and after buying. Still unsure? Contact us — we answer fast on WhatsApp.

01How do I buy a tool and how long does delivery take?

Open the tool you want, pick a plan and click Buy Now. Checkout has three quick steps: (1) enter your Gmail address (typed twice so it is correct), (2) choose a payment method and send the exact amount to the account shown, (3) upload a screenshot of the successful payment.

Your order page then updates live. Payment verification normally takes a few minutes, and most orders are delivered within 30 minutes during support hours (at most 24 hours). You will also receive an email when your payment is verified and when your access is delivered.

02Which payment methods do you accept and how is my payment verified?

We accept JazzCash, Easypaisa and bank transfer (the exact accounts are shown at checkout — only pay to those). Prices are in PKR and there is no international card required.

After you upload your screenshot, our AI-assisted system reads the transaction ID, amount, date and receiver details and matches them with the payment confirmation in our own account. Clear, genuine payments are approved automatically; anything unclear is checked by our team. Edited, fake or reused screenshots are rejected and may lead to a permanent ban.

03How will I receive my subscription (email invite, link or login details)?

It depends on the tool, and the product page always says which one applies:

  • Email invitation — most tools (for example Canva Pro) are activated on your own account: we send an invite to the Gmail you entered; accept it and the premium plan is live on your account.
  • Access link — shown on your order page and sent by email.
  • Login details — a username and password for a dedicated account, shown on your order page and emailed to you.

Check your Inbox, Spam and Promotions folders, and accept invitations promptly because they can expire. If anything does not arrive, message us on WhatsApp with your order code.

04What happens if my tool stops working before my subscription ends?

If your access stops working, loses its premium features or is revoked within the subscription period you paid for — through no fault of yours — we are responsible. Contact us with your order code and we will first restore or replace it (usually the same day). If we cannot, you can choose an exchange for another tool of equal value or a refund of the unused portion of your plan.

Access lost because it was shared, sold, transferred, or because account settings were changed against our instructions, is not covered. Full details are in our Refund Policy.

05What if I sent the wrong amount or paid to the wrong account?

Wrong amount: if you paid less, your order is held as a partial payment — simply send the remaining balance and upload the second screenshot on your order page. If you paid more, the extra is credited to your order or refunded on request.

Wrong account or number: we can only verify money that arrives in the accounts shown on our checkout page. Payments sent to any other account or number — including numbers shared by third parties or impersonators — are not our responsibility and cannot be refunded by us; please contact your bank or wallet provider immediately. Always double-check the account details on our checkout page before sending.